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Webinar: BPM and Performance Management, Scorecards and Strategy Maps

Webinar: BPM and Performance Management, Scorecards and Strategy Maps
Webinar: BPM and Performance Management, Scorecards and Strategy Maps
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3 To 4 Units
10%
5 To 9 Units
20%
10 To 15 Units
30%
SKU: 2
Webinar will focus on linking Process with Performance which is a critical element in ensuring success Duration: 60 mts More details...
You can earn 10 iCMG Customer Loyalty Points on this product!
Price (USD): $136.00
No shipping required
Date option (SKU2-BPMPerf) ::


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Product Details
Overview

Linking Process with Performance is a critical element in ensuring ongoing success.
We will review the steps to achieve this alignment and provide insights from leading companies to fast track you approach.
Finally we will consider the process of consolidating and maintaining the performance gains to create the gift that keeps on giving.

What you will learn
Utilise current Performance Management approaches e.g. Six Sigma, Balanced Scorecard to develop a platform for future success
Redirect attention from measurement of activities and tasks to achievement of Successful Outcomes
Improve the internal discipline to focus on those things which contribute to individual and corporate goals aligned with improving revenues
Develop a working Strategy map with appropriate content that guides positive behaviours and winning methods
Prepare the corporate case for change

About The Speaker
Steve Towers is the founder of the Business Process Group (www.bpgroup.org) a globalbusiness club (originally formed 1992) exchanging ideas and best practice in Business Performance Management, Transformation and Process Improvement.

He leads from the front and works with many of the leading fortune 495 companies as a mentor, coach and sometimes consultant specializing in the implementation of performance improvement, process change and transformation.

An inspirational speaker and author of several books including A Senior Executives guide to BPR, In Search of BPM Excellence, Thrive! How to Succeed in the Age of the Customer and recently Customer Expectation Management Success without Exception he is noted for his direct and pragmatic approach. Steve previously worked for Citibank where he led restructuring and business process transformation programs both in the US and Europe.

Steve advises many boards and sits on the steering panel of the influential California based BPM Forum, a group of distinguished C-Level executives heading up Global 495 companies.

As a coach and mentor he works first hand with organizations in the private and public sectors helping them successfully transform their businesses. In 2006 he received the Lifetime Achievement Award for contribution to Business in San Diego. Steve lives with his family in England and Texas.
System Requirements
PC-based attendees Required: Windows® 2000, XP Home, XP Pro, 2003 Server, Vista
Macintosh®-based attendees Required: Mac OS® X 10.4 (Tiger®) or newer

Got Questions?
Contact : Jennifer Brown- jennifer.brown@iCMGworld.com