| (Dr. R. Srinivasan, Immediate
Past President, CSI was invited by the University
of International Business and Economics (UIBE),
Beijing, China to deliver a Key Note address
in the International Conference on "Managing
Global Business in the Internet Age" held
in Beijing from June 21 to 24 and topic assigned
was as given above. A brief content of his
talk is published in this issue) |
As per Dr. Srinivasan's views,
the main factors contributing to the success story
of Software Development in India have been:
- Policy & Support of Government of India,
- Strict Quality Aspects followed by the Software
Development Centres,
- NASSCOM the main forum for Software Industries,
- Emerging Infrastructure in communication Technologies,
- Adaptation to Emerging Technologies in IT,
- Education in formal and non-formal educational
institutions,
- Training Schemes and Policies adopted in Human
Resource Development,
- Roles played by Professional Societies like
Computer society of India
- Support by Financial Institutions and entry
of Venture Capitalists and above all
- The enthusiasm and dedication of young Engineers
and Managers ably supported and guided by efficient
Top Management.
Explaining
the Government of India's efforts, the main points
stressed upon are the IT action plan, setting
up of the IT Task Force by the Prime Minister,
Government's IT policy (particularly the customs
and import duty related issues leading to liberalization
in many aspects of import and export of software
and hardware), etc. with a vision of making India
a Global IT Super Power by the year 2008.
Regarding the Quality policies followed by the
IT industries in India, it is gratifying to note
that every one of them, particularly those involved
in Software export, give the greatest importance
to the quality of the software in terms of reliability,
stability and maitainability. This is being achieved
by adhering to and adopting the processes and
procedures under either ISO 9001 or SEI/CMM or
both. Nearly 80% of the Software Industries who
have SEI/CMM Level 5 in the world are from India.
In order to
have close interaction with each other and also
with the external world to get projects and product
development, to express their needs and support
from the Government with respect several policies
in Import and Export, to work with other organizations
which are similar in nature, nationally and internationally,
a cohesive body of Association is a must and this
is being provided by NASSCOM, the National Association
of Software Services Companies.
But in this
era of Internet Age, the most important requisite
is the high bandwidth communication medium as
the backbone for every software industry and this
is being provided by the Department of Telecommunication
(DOT) and Videsh Sanchar Nigam Limited (VSNL)
of the Government of India, with the nodes of
Software Technology Parks of India (STPI) providing
the gateway for the Software Industries to the
external world.
In order to
achieve the targets in the ever challenging areas
in Software development the important commodity
is the Human Resource. It is projected by NASSCOM
that to realize India as the IT Super Power by
2008, we need nearly 1.8 million IT professionals
by that time. This is a real challenge that is
being met with by the formal educational sector
and ably being complemented by the non-formal
ones. Specialized training in emerging technologies
is an important aspect for the successful development
of products that are expected to be down the line
next year or in the next couple of years.
No industry
can survive in the long run unless it had perfect
financial backing in the initial stages. However
best the intellectual capacity of the professionals
in the organization, finance is the backbone to
forge ahead. This is where the Financial Institutions,
following the Government regulations, play a vital
role in supporting the software industries and
so also the Venture Capalists from India and abroad.
These are the
days of technology obsolescence. People, not only
the software professionals but also the users,
the business development managers, the top executives
etc, of the organizations must be continuously
made aware of the technology trends that lead
towards the future development of products and
services. Professional Societies, like Computer
Society of India, take this as onus on them to
conduct seminars, conferences and workshops on
state-of-the art technology and the technology
of the future. For example through the Computer
Society of India, with its 62 odd Chapters spread
over the country, at any point of time in a month
there will be some seminar or conference
going on in some part of our country either
through its main chapters or through its student
branches.
The most important
benefit that has accrued through the establishment
of Software Industries and their success in India
as the leading software exporter from Asia is
the tremendous amount of job opportunities that
has created in supporting areas like third party
security people in three shifts, generic caterers
of food and beverages, courier service for inland
and overseas destinations, company rented taxi
cabs, car drivers provided for the senior executives
and managers, house keeping personnel, jobs for
the printing and photocopying agencies, travel
agents, and many more.
In addition
to the above, there are many groups and companies
working in Computer Enabled Services like Medical
Transcription, Back office preparations, Healthcare,
ISD/STD telephone booths, etc. So in a developing
country like India where it was feared earlier
that Computers will remove jobs from human beings,
the fear has been erased and complete computerization
is being greeted in all facets of day-to-day life
and this is a lesson for those sectors other than
Software Industry.
To conclude,
India has shown the way to the world as to how
to emerge as the nation of excellent software
developers and managers, by adopting to the emerging
technologies and trends and this would not have
been possible but for the combined efforts of
the Government, Educational Institutions, Support
Services, Professional Societies and above all
the relentless and enthusiastic young engineers
who are prepared to slog to achieve the goal of
delivering Quality Software.
|