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Upcoming Webinars
  Thu, May 13, 2010
  Tue, May 11, 2010
 
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Feedback on Steve

"Exceptional and life transforming. This training should be on every corporate agenda"
CIO Pharmaceutical, Florida

"I took BPM training back in December, and Steve Towers was the instructor. The training was simply fantastic, because Steve has that rare ability to connect with his trainees. Not only did I walk away from the training with a new perspective on Business Process Management, but I walked away with an invaluable analysis tool."
Senior Systems Analyst, Barclays Bank

Enterprise BPM
 
 What you receive

Exploit process management for triple crown* benefits with sustained high performance

Develop performance metrics for end-to-end processes

Link processes to enterprise business goal

Coach and align people for performance and process management

Realign people systems for a process environment

Achieve the tactical and strategic payoffs of process

*triple crown = enhancing customer service, reducing costs and enhancing revenue concurrently

 
 What you get

Hands-on instructor-led WORKSHOP by world recognized Coach

All Materials electronically (for your own internal use) and online support 

Certification as a Certified Process Professional (CPP) Levels 1 and 2 (practitioner and professional)

SIX Practical toolkits to use and takeaway immediately

Membership in the worlds premier Process & Professional business club

Unique one to one telephone support (dedicated telephone number)

Simply the most ADVANCED TECHNIQUE for process improvement; typically producing extraordinary improvement results on processes in LESS THAN 90 DAYS

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Architecture Awards Architect Pavilion
 

Invented the phrase Business
   Process Management (BPM) in  1993

Established the world's first global
   BPM community in 1993

Co-created the world's first Advanced
   BPM Method - 8 Omega in 2004

Received the 'Lifetime Achievement
   Award' at Gartners San Diego in 2007

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What you will Learn?
How to embed Business Process Management within an organization to ensure a continuous business process involvement culture.
Practical tools, explanations and assistance in the successful implementation of a BPM project.
Several case studies to illustrate various steps and aspects of the
framework.
Step by step how to conduct a process improvement and redesign project.
Complete cycle of business Process Mapping and links
Seven "rules" for effective Process Modelling
Avoiding the red herring of Process Notations
How Six Sigma is part of BPM and how BPM and SOA merge
WHAT, WHY and HOW about true process improvement.
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