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Upcoming Webinars
  Thu, May 13, 2010
  Tue, May 11, 2010

Feedback on Steve

"Exceptional and life transforming. This training should be on every corporate agenda"
CIO Pharmaceutical, Florida

"I took BPM training back in December, and Steve Towers was the instructor. The training was simply fantastic, because Steve has that rare ability to connect with his trainees. Not only did I walk away from the training with a new perspective on Business Process Management, but I walked away with an invaluable analysis tool."
Senior Systems Analyst, Barclays Bank

  Enterprise BPM
 What is BPM ?
 What is Business Process Management (BPM)?

Business Process Management (BPM) is a field of knowledge at the intersection between management and information technology, encompassing methods, techniques and tools to design, enact, control, and analyze operational business processes involving humans, organizations, applications, documents and other sources of information. The term 'operational business processes' refers to repetitive business processes performed by organizations in the context of their day-to-day operations, as opposed to strategic decision-making processes which are performed by the top-level management of an organization. BPM differs from business process reengineering, a management approach popular in the 1990s, in that it does not aim at one-off revolutionary changes to business processes, but at their continuous evolution. In addition, BPM usually combines management methods with information technology.

BPM covers activities performed by organizations to manage and, if necessary, to improve their business processes. While such a goal is hardly new, software tools called business process management systems (BPM systems) have made such activities faster and cheaper. BPM systems monitor the execution of the business processes so that managers can analyze and change processes in response to data, rather than just a hunch.


 Why BPM?

With the rapid pace of change today, the need for transformation from today's inflexible business environment to an agile enterprise that can change direction rapidly has never been greater. Yet the structures, processes and systems that we have today are inflexible: they are incapable of rapid change. Methods and technologies for Rapid Delivery of e-Government and
e-Business Strategies are needed that support rapid business change - with systems that also change in lock-step. This is both a business problem and a computer problem.

The business process management (BPM) market at $1.0 billion in 2005 is expected to more than triple to $3.8 billion by 2012. The services oriented architecture (SOA) market at $450 million in 2005 is expected to grow rapidly through 2012, reaching $3.2 billion

(source : http://www.researchandmarkets.com/).

 What is Enterprise Architecture?

Enterprise Architecture is fundamental for enabling an enterprise to assimilate internal changes in response to the external dynamics and uncertainties of the information age environment. It not only constitutes a baseline for managing change, but also provides the mechanism by which the reality of the operating enterprise and its systems can be aligned with management intentions.

Enterprise Architecture(EA) is a comprehensive framework used to manage and align an organization's business processes, Information Technology (IT) software and hardware, people, operations and projects with the organization's overall strategy. A strong Enterprise Architecture process helps to answer basic questions like: What are the organization's business processes, and how is IT supporting those processes?

The enterprise architect is responsible for ensuring that each and every one of a company's IT decisions are made with its impact on the entire organization kept firmly in mind. It is the architect who prevents an organization from investing in a technology that it will eventually have to replace. It is the architect's job to look for common business processes throughout an organization so that the services IT creates can be reused. This will certainly lead to streamlining and optimum utilization of resources.

There is growing demand for Enterprise Architecture and system development in cost effective markets. The roles of Enterprise Architect, Solution Architect are new career paths, which lead to top rewards and professional recognition.

 What is Software Architecture?
Software architecture is a specialty, which is distinct from software engineering, programming, and project management. A Software Architect balances and resolves design forces from many perspectives, including system stakeholders and system developers. Software architects are responsible for a much wider and interesting range of issues (technical, intuitive, and human factors) than we typically associate with project management. Software architects create technical plans that coordinate the work of groups of programmers, resolving significant system-wide risks and project/technical inefficiencies. The Software Architect role is an important career path for lead programmers and other IT professionals, as an alternative to project management.

Source: "The Software Architect's Profession" by Marc T. Sewell and Laura M. Sewell
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Architecture Awards Architect Pavilion

Invented the phrase Business
   Process Management (BPM) in  1993

Established the world's first global
   BPM community in 1993

Co-created the world's first Advanced
   BPM Method - 8 Omega in 2004

Received the 'Lifetime Achievement
   Award' at Gartners San Diego in 2007

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What you will Learn?
How to embed Business Process Management within an organization to ensure a continuous business process involvement culture.
Practical tools, explanations and assistance in the successful implementation of a BPM project.
Several case studies to illustrate various steps and aspects of the
Step by step how to conduct a process improvement and redesign project.
Complete cycle of business Process Mapping and links
Seven "rules" for effective Process Modelling
Avoiding the red herring of Process Notations
How Six Sigma is part of BPM and how BPM and SOA merge
WHAT, WHY and HOW about true process improvement.
Architecture assessment