Although
many in Western economies
are in a state of denial,
we are undergoing the greatest
reorganization in the business
world since the Industrial
Revolution. If you somehow
haven't noticed it yet,
there is a loud and clear
wake-up call in the air
that can be heard everywhere.
It's called globalization,
and it's being brought to
you by three billion new
capitalists from China,
India, and the former Soviet
Union.
No matter what industry
you are in, no matter how
successful you are, it's
time to get ready for the
world as it will be --a
world where your customers
have new choices from a
sea of suppliers from across
the globe.
--Peter Fingar
Executive Partner, Greystone
Group
Author of Extreme Competition:
Innovation and the Great
21st Century Business Reformation
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The world's leading companies have come
to realize that only when their customers
are successful, will they be successful.
In pursuit of their market leadership
not only they need to spend time to look
inside their business to know how things
are getting done but also look outward
to get deep understanding of their customers.
It is a fair guess to say that a massive
chunk of corporate resources go into such
efforts, whether it is in IT, finance,
sales, marketing or operations.
One
of the first people to describe processes
was Adam Smith in his famous (1776) example
of an English pin factory. He described
the production of a pin in the following
way: ”One man draws out the wire,
another straightens it, a third cuts it,
a fourth points it, a fifth grinds it
at the top for receiving the head: to
make the head requires two or three distinct
operations: to put it on is a particular
business, to whiten the pins is another
... and the important business of making
a pin is, in this manner, divided into
about eighteen distinct operations, which
in some manufactories are all performed
by distinct hands, though in others the
same man will sometime perform two or
three of them”. The result
of labor division in Smith’s example
resulted in productivity increasing by
24,000 percent, i.e. that the same number
of workers made 240 times as many pins
as they had been producing before the
introduction of labor division.
Abstraction level for processes
- source wiki |
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The
enterprises are exploring modular architecture
to isolate their business processes from
their applications, which gives them the
flexibility to add, upgrade or replace
applications in their information technology
environment without redefining all of
their process interfaces.
The
business process management (BPM) market
at $1.0 billion in 2005 is expected to
more than triple to $3.8 billion by 2012.
The services oriented architecture (SOA)
market at $450 million in 2005 is expected
to grow rapidly through 2012, reaching
$3.2 billion
(source : http://www.researchandmarkets.com/).
One
of the most challenging issues in BPM
is not the question of "If"
it is the question of "How."
This one-day program by Steve
Towers will focus on how to do design
and implement efficient and effective
business processes.
Learn
from the lessons from decades of real
experience with real (and successful)
BPM initiatives for taking BPM from promise
to practice. This will be great primer
for beginners and will provide new insight
& fresh ideas for people with experience
in BPM. Rest
assured, you will never think about business
in the same way again.
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Invented the phrase Business
