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Feedback on Mark

"I had the opportunity to attend a BPM workshop in India. It was one of the best trainings I had and to meet and interact with a "Guru" in BPM, It was an immense learning experience for our entire team."

"Well researched and structured to deliver an intense and practical training."

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Workshop schedule
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  Day 4  
Sl. No Title Duration
1. Implementation and Management of Business ProcessChange
Implementation: an Introduction
Approaches to Implementation
2.
Key Issues When Implementing Change
Preparation for Implementation
Training and Re-training of Staff
Smoothing the Transition Process
Implementation Procedure
Project Closure Checklist
Hand-over to Local Management
3. Acquiring and Using Performance Data in Process
Work Measurement and Productivity
Process KPIs . Measures of Improvement
The Need and Value of Work Measurement
Measurement Techniques for Clerical Work
Criteria for Selecting the Measurement Technique
The Advantages of Clerical Work Measurement
Human Relations Aspects of Work Measurement
Control Use of a Time Standard
4. Monitoring & Control of New Processes
Monitoring
Maintenance
5.
Improvement
Ongoing improvement and continuous review
6. DADVIICI
Using the framework to build consensus and reinforce change
Conducting your own BPM Audit
Preparing and presenting the Case for Change
7. Bringing it all together
Presentations Final preparation
Feedback
Learning points
Next Steps reviews
Conclusion
Fond farewells
 
     
My status
AW '08
8 Omega Framework


 
 

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“Winning with Enterprise
Process Management”
 

What you will Learn?

Understand and apply best practice approaches
Develop a clear process framework
Apply best of breed. methods to build your process projects
Use risk assessment tools to identify and mitigate future risks
Establish clearly-defined BPM baselines (costs/effort/benefits)
Forecast future resource and budget needs and project completion time
Create and maintain an integrated Process framework
Process, negotiate, and integrate other process approaches e.g. Six Sigma
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