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"I
had the opportunity to attend a BPM workshop
in India. It was one of the best trainings I
had and to meet and interact with a "Guru"
in BPM, It was an immense learning experience
for our entire team."
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"Well
researched and structured to deliver an intense
and practical training."
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more
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| Sl. No |
Title |
| 1. |
The Process in the Business
System - An Analysis &Design Approach |
 |
Introduction
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Process
Re-design Projects: Definition Issues |
| 2. |
A
Staged Business Process Analysis & Design
Approach |
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Introduction
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Process
Re-design Projects: Definition Issues |
| 3. |
Data Gathering for Process
Mapping & Analysis |
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Parameters in the Selection of Techniques |
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Data
Gathering Techniques |
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Interviewing
for Data Gathering |
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Direct
Observation |
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Self-Recording
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Records
Analysis |
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Workshops |
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Questionnaires
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Video
Recording |
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Procedure
Narrative |
| 4.
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A Process Visualization Approach |
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Value,
Role and Objectives of Process Mapping |
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Benefits
of the Process Model |
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Mapping
Current End-To-End Processes
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Process
Definition Template System
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| 5. |
Techniques of Organization
& Process Visualization |
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Organization
and Process Mapping Techniques |
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CSF
Process Analysis |
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Organizational
Relationship Mapping |
| 6.
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Process Owners & Stakeholders:
The People in theProcess Communication |
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Sponsors,
Stakeholders and Process Professionals - The Politics
of Change |
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Communicating
Process Change |
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Segmenting
the Business Transactions |
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Cost
Analysis Approach |
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