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Feedback on Mark

"I had the opportunity to attend a BPM workshop in India. It was one of the best trainings I had and to meet and interact with a "Guru" in BPM, It was an immense learning experience for our entire team."

"Well researched and structured to deliver an intense and practical training."

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Workshop schedule
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  Course Overview  
 
One of the most challenging issues in BPM is not the question of "If" it is the question of "How." This four-day program by Mark McGregor will focus on how to do design and implement efficient and effective business processes.

Learn from the lessons from decades of real experience with real (and successful) BPM initiatives for taking BPM from promise to practice. This will be great primer for beginners and will provide new insight & fresh ideas for people with experience in BPM. You will never think about business in the same way again.
Course Contents
Day I
Sl.No. Topic
1 The Process in the Business System - An Analysis &Design Approach
2 A Staged Business Process Analysis & Design Approach
3 Data Gathering for Process Mapping & Analysis
4 A Process Visualization Approach
5 Techniques of Organization & Process Visualization
6 Process Owners & Stakeholders: The People in theProcess Communication
 
Day II
Sl.No. Topic
1 Business Process Analysis
2 Business Process Frameworks & Methods
3 The Analytical and Creative Thinking Processes
4 Examine & Analyze - Process Discovery & Analysis
 
Day III
Sl.No. Topic
1 Process Re-design: Scope, Definition & Strands of Design & Development
2 Requirements Confirmation & Solution EvaluationCriteria
3 Designing & Measuring Business Process ServiceQuality
4 Selling Process Change
5 Process Integration
 
Day IV
Sl.No. Topic
1 Implementation and Management of Business ProcessChange
2 Key Issues When Implementing Change
3 Acquiring and Using Performance Data in Process
4 Monitoring & Control of New Processes
5 Improvement
6 DADVIICI
7 Bringing it all together
 
 
     
 
  Workshop Format  

This is an advanced workshop where the participants are divided into small teams, each consisting of three or four members with a maximum of four teams.

Strictly limited seats to ensure interactivity and one-on-one guidance
Recent and on-going real life case studies
Every phase of the workshop starts by a review of the background material related to the learning and subsequent hands-on exercises
After preparing the phase deliverables, the teams make .mock. presentations as if they are addressing their top management or customer representatives
A group discussion will follow each presentation
Each phase builds on the previous one maintaining a continuity through out the whole workshop
 
My status
AW '08
8 Omega Framework


 
 

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“Winning with Enterprise
Process Management”
 

What you will Learn?

Understand and apply best practice approaches
Develop a clear process framework
Apply best of breed. methods to build your process projects
Use risk assessment tools to identify and mitigate future risks
Establish clearly-defined BPM baselines (costs/effort/benefits)
Forecast future resource and budget needs and project completion time
Create and maintain an integrated Process framework
Process, negotiate, and integrate other process approaches e.g. Six Sigma
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