iCMG IT Architecture Firm
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Upcoming Webinars
  Mon, Dec 14, 2009
  Wed, Dec 16, 2009
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Feedback on Steve

"Exceptional and life transforming. This training should be on every corporate agenda"
CIO Pharmaceutical, Florida
"I took BPM training back in December, and Steve Towers was the instructor. The training was simply fantastic, because Steve has that rare ability to connect with his trainees. Not only did I walk away from the training with a new perspective on Business Process Management, but I walked away with an invaluable analysis tool."
Senior Systems Analyst, Barclays Bank

                           
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iCMG IT Architecture Firm
Key benefits
A dynamic and comprehensive approach to creating and managing enterprise processes that
deliver sustained high performance, encompassing the full range of management systems and practices. Content based on the experiences of hundreds of companies and the BP Group networks ongoing research.
iCMG IT Architecture Firm
What you will learn?

Exploit process management for triple crown* benefits with sustained high performance

Develop performance metrics for end-to-end processes

Link processes to enterprise business goal

Coach and align people for performance and process management

Realign people systems for a process environment

Achieve the tactical and strategic payoffs of process

*triple crown = enhancing customer service, reducing costs and enhancing revenue concurrently
iCMG IT Architecture Firm

What you receive

One Day of intensive instructor-led WORKSHOP & SEMINAR by world recognized Coach

Certification as a Certified Process Professional (CPP) Level 1

Certification is Testing and Competency-Based : Insuring you have the SKILLS to DELIVER PROCESS IMPROVEMENT

Simply the most ADVANCED TECHNIQUE for process improvement; typically producing

Extraordinary improvement results on processes in LESS THAN 90 DAYS
All materials provided electronically on completion of the workshop
   
GLOBAL BEST PRACTICE This hands-on workshop/seminar distills the remarkable patterns
of those organizations that outperform the competition... time and time again. Learn what companies like Virgin, Zara, Fedex, Citigroup, Disney, Southwest, Apple and Best Buy already know.

 
Follow Us
 

Invented the phrase Business
   Process Management (BPM) in  1993

Established the world's first global
   BPM community in 1993

Co-created the world's first Advanced
   BPM Method - 8 Omega in 2004

Received the 'Lifetime Achievement
   Award' at Gartners San Diego in 2007

 
What you will Learn?
How to embed Business Process Management within an organization to ensure a continuous business process involvement culture.
Practical tools, explanations and assistance in the successful implementation of a BPM project.
Several case studies to illustrate various steps and aspects of the
framework.
Step by step how to conduct a process improvement and redesign project.
Complete cycle of business Process Mapping and links
Seven "rules" for effective Process Modelling
Avoiding the red herring of Process Notations
How Six Sigma is part of BPM and how BPM and SOA merge
WHAT, WHY and HOW about true process improvement.
 
Architecture assessment