The world's leading companies have come to realize that only when their customers are successful, will they be successful. In pursuit of their market leadership not only they need to spend time to look inside their business to know how things are getting done but also look outward to get deep understanding of their customers. It is a fair guess to say that a massive chunk of corporate resources go into such efforts, whether it is in IT, finance, sales, marketing or operations.

One of the first people to describe processes was Adam Smith in his famous (1776) example of an English pin factory. He described the production of a pin in the following way: ”One man draws out the wire, another straightens it, a third cuts it, a fourth points it, a fifth grinds it at the top for receiving the head: to make the head requires two or three distinct operations: to put it on is a particular business, to whiten the pins is another ... and the important business of making a pin is, in this manner, divided into about eighteen distinct operations, which in some manufactories are all performed by distinct hands, though in others the same man will sometime perform two or three of them”. The result of labor division in Smith’s example resulted in productivity increasing by 24,000 percent, i.e. that the same number of workers made 240 times as many pins as they had been producing before the introduction of labor division.

Abstraction level for processes - source wiki

The enterprises are exploring modular architecture to isolate their business processes from their applications, which gives them the flexibility to add, upgrade or replace applications in their information technology environment without redefining all of their process interfaces.

The business process management (BPM) market at $1.0 billion in 2005 is expected to more than triple to $3.8 billion by 2012. The services oriented architecture (SOA) market at $450 million in 2005 is expected to grow rapidly through 2012, reaching $3.2 billion
(source : http://www.researchandmarkets.com/).

One of the most challenging issues in BPM is not the question of "If" it is the question of "How". This three days program by Steve Towers will focus on how to do design and implement efficient and effective business processes.

Learn from the lessons from decades of real experience with real (and successful) BPM initiatives for taking BPM from promise to practice. This will be great primer for beginners and will provide new insight & fresh ideas for people with experience in BPM. Rest assured, you will never think about business in the same way again.

Webinars
You could bundle one or more of the webinars as add on with discounted price
Webinar: BPM and Performance Management, Scorecards and Strategy Maps	US$99.00
Webinar: Enterprise Architecture - Essentials for Decision Makers	US$99.00
Webinar: How to use BPMN for modelling business processes?	US$99.00
Webinar: Tips & Traps - Architecture driven IT migration & modernization roadmap	US$99.00

Consutling: Enterprise Architecture areas
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Consulting: Defining Enterprise Architecture driven IT performance metrics Duration: 100 hours	US$20,000.00
Consulting: Using Enterprise Architecture for Operational Decision Making Duration: 100 hours	US$20,000.00
Consulting: Understanding the EA program road map and implementation plan Duration: 80 hours	US$16,000.00
Consulting: Using Enterprise Architecture for Capital Investment Process Duration: 100 hours	US$20,000.00

Architecture Assessment Service
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Consulting: Assessment of Platform dependency and use of proprietary technologies Duration: 40 hours	US$8,000.00
Consulting: Assessment of software readiness for integration & info exchange Duration: 40 hours	US$8,000.00
Consulting: Assessment of software readiness to support 19 Quality of Services(QoS) Duration: 80 hours	US$16,000.00